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Laura K. Rock, MD
Contributor
Dr. Laura K. Rock is a pulmonologist and critical care physician at Beth Israel Deaconess Medical Center in Boston, and an assistant professor at Harvard Medical School. She is also faculty for the Center for Medical Simulation, and a VitalTalk instructor. She runs communication training programs and conducts research on debriefing as it relates to teamwork and patient safety. These include programs for effective and empathic communication between clinicians and patients or family members; work culture and how it affects teamwork, the patient experience, and clinician well-being; managing conflict at the bedside; and providing feedback that improves performance.